Company Info
Return & Refund Policy
Guidelines for returns, exchanges, and refunds on South Texas Stampede merchandise and orders.
Last Updated: 09/05/2025
We want you to love your purchase from South Texas Stampede. If something isn't right, here's how our return process works:
Merchandise Returns
- Returns are accepted within 15 days of purchase.
- To be eligible, the item must be unused, in the same condition you received it, and in its original packaging.
- Proof of purchase is required for all returns.
Non-Returnable Items
The following items cannot be returned:
- Perishable goods (including food and catering orders)
- Gift cards
- Downloadable or digital products
- Sale or clearance items
Exchanges
- We only replace merchandise if it is defective or damaged.
- If you need an exchange for the same item, please start a request through our Contact Page.
Refunds
- Once your return is received and inspected, we will notify you of approval or denial.
- If approved, your refund will be processed back to your original payment method within 7–10 business days.
- Shipping costs are non-refundable. You are responsible for the cost of return shipping.
Return Shipping Address
Please mail returned merchandise to:
"South Texas Stampede 1716 Briarcrest Dr. STE 610 Bryan, TX 77802"
Catering Orders
Catering deposits and balances are non-refundable as outlined in our Catering Policy and Terms of Service. Merchandise return rules above do not apply to catering services.
Questions?
All refund and return requests must be started through our Contact Page.
Need to initiate a return? Start via our Contact Page.
