Terms of Service

Last Updated: 08/05/2025

1. Introduction

Welcome to South Texas Stampede ("STS," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website https://www.stxstampede.com, online store, catering services, community and education platform, and any related services we provide (collectively, the "Services").

By using our Services, you agree to these Terms. If you do not agree, you should not use our Services.

2. Eligibility & Accounts

• You must be at least 18 years old to make purchases or enter into catering agreements.
• You are responsible for maintaining the confidentiality of your account login credentials.
• You agree that all information provided is accurate and up to date.

3. Orders & Payments

3.1 Merchandise Orders

• Merchandise purchases (such as apparel or accessories) are processed through our online store.
• Payments are securely handled through Stripe.
• Prices are listed in U.S. dollars and may be subject to sales tax.
• Returns and refunds for merchandise are subject to our Return Policy.

3.2 Catering Orders

• Catering service bookings and payments are managed through our online booking and customer platform.
• Payments are securely processed through Stripe.
• Upon booking, a 50% non-refundable deposit is required, with the balance due prior to the event as outlined in Section 4 (Catering Services).
• You may also receive automated email and SMS communications related to your catering order (e.g., confirmations, reminders, and service updates).

4. Catering Services

4.1 Booking Deadlines

• Catering events must be booked at least 14 days in advance to allow for proper planning, ingredient sourcing, and preparation.
• Requests made with less than 14 days' notice may be declined or subject to limited availability.

4.2 Minimum Guest Count

Catering services require a minimum of 20 plated meals (e.g., entrée, side, and drink), unless otherwise agreed in writing.

4.3 Deposits & Payments

• A 50% non-refundable deposit is required at booking to secure your event date and ingredients.
• The remaining balance is due no later than 3 business days before the event or delivery date.
• If the balance is not paid by the deadline, STS reserves the right to cancel the order and retain the deposit.

4.4 Guest Count Confirmation

• The final guest count (plate count) must be confirmed 7 business days before the event.
• Reductions in guest count after this deadline may not lower your balance due.
• Increases in guest count may be accommodated if feasible but may incur additional charges.

4.5 Cancellations & Refunds

• More than 7 days before the event: Deposit is non-refundable, but any additional payments made will be refunded.
• Within 7 days of the event: All payments, including the deposit, are non-refundable.
• If STS cancels: You will receive a full refund of deposit and any payments made.

4.6 Client Responsibilities

• The client is responsible for providing venue access, any permits, and necessary utilities (e.g., electrical outlets, water supply).
• The client must inform STS of any allergies or dietary restrictions when booking. While we make every effort to accommodate, we cannot guarantee an allergen-free environment.

4.7 Food Handling Disclaimer

Food is prepared in compliance with health and safety standards. Once delivered or served, STS is not responsible for food safety beyond the recommended serving time of 2 hours without refrigeration or proper heating equipment.

4.8 Force Majeure

STS is not liable for failure to perform due to events beyond our control, including but not limited to natural disasters, severe weather, government restrictions, or emergencies.

5. Events & Community Participation

• Event RSVPs and registrations are managed through our website. STS reserves the right to modify or cancel events.
• Our online community and education platform is provided to support engagement and learning.
• Users are expected to maintain respectful conduct. STS may remove any user who violates community guidelines.

6. Refunds & Returns

Merchandise refunds are handled under our Return Policy. Catering refunds are subject to the cancellation and deposit terms described above.

7. Intellectual Property

All content on our website, including text, graphics, logos, photos, and branding, is the property of South Texas Stampede and may not be copied, reproduced, or used without written consent.

8. Disclaimers & Limitation of Liability

• Our Services are provided "as is" without warranties of any kind.
• STS disclaims liability for allergic reactions if ingredients are disclosed in advance.
• STS is not liable for indirect, incidental, or consequential damages arising from the use of our Services.
• In no event shall STS's total liability exceed the amount paid by the customer for the specific order or service.

9. Governing Law & Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Brazos County, Texas.

10. Changes to Terms

STS may update these Terms from time to time. Updates will be posted here with a new Last Updated date. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

11. Contact Information

If you have any questions about these Terms, please contact us through our Contact Page.